If you are not satisfied with your apparel purchase from us,
you may return it to us within 14 days for an exchange or store credit only. We
do not offer a full refund.
The following rules and guidelines apply:
- All returns must be postmarked within
14-days of receipt
- The merchandise must be in its original
new condition and unworn/washed
- We do not accept returns/exchanges
on bodysuits or undergarments due to hygeine reasons. These types of sales are final.
- Damages that occur during care of a
garment such as dry cleaning, washing or wear are not grounds for return.
- Please do not return anything to us COD
or freight collect. We will refuse your shipment.
- Returns must be made in adequate
packaging. We are not responsible if your return is damaged
in shipping due to poor packaging.
- Insure your return, we will not be able
to refund you if your shipment to us is lost.
- We reserve the right to charge for
outbound freight for exchanges.
- If you receive a defective product, we
will issue a full refund including shipping costs. You have 14-days to declare the damage to us. The item must be returned
unworn and labelled and in good condition.
- If you have a sizing issue with any
item, please return the item/s unworn, labelled and in good condition. The buyer is
responsible for covering the cost of shipping themselves.
Please note that customers are responsible for return
freight charges. We do not pay for return shipping under any circumstance
except for damaged or incorrect shipment (see below). The cases we deem
qualified for us to pay the return freight we will send you a pre-paid shipping
label.
Return address:
L'école Des Femmes
1013 S Los Angeles St.
Floor 5
Los Angeles
CA 90015
and include a note detailing:
- Order number
- Style/Size of the exchanges
- Full name
- Address
- Contact number
Also kindly send us an email confirmation for your return
item/s.
