Help Center

All US orders are shipped via USPS PRIORITY MAIL and cost $5 per order in the continental USA.  

We ship worldwide using DHL Express or USPS International Mail. If you have an enquiry about if we ship to you please contact us. 

Note to Russian orders: due to strict shipping guidelines, we can only ship to commercial addresses within Russia. Private addresses will not be accepted. 

You can also arrange for a carrier of your choice. Send us your shipping label and schedule your pickup. 

We are not responsible for shipping delay caused by customs or any other reason. International customers are responsible for customs clearance, duty, foreign taxes and any other applicable charges and fees in the country they are shipping to. Please note that we are required by law to declare the exact value of the merchandise and mark it as dutiable.  

Our International shipping rates will cost $25.00 per order. 
 

Please allow up to 3-7 business days for delivery. 

Yes we do, but only to commercial addresses. Due to strict shipping guidelines we can only ship to commercial addresses within Russia. Private addresses will not be accepted.

Please include a contact number when ordering. We need this information for the shipment. You can also send this to our email address at contactlecoledesfemmes@gmail.com.

If you are not satisfied with your apparel purchase from us, you may return it to us within 14 days for an exchange or store credit only. We do not offer a full refund.

The following rules and guidelines apply:

- All returns must be postmarked within 14-days of receipt 

- The merchandise must be in its original new condition and unworn/washed

- We do not accept returns/exchanges on bodysuits or undergarments due to hygeine reasons. These types of sales are final.

- Damages that occur during care of a garment such as dry cleaning, washing or wear are not grounds for return.

- Please do not return anything to us COD or freight collect. We will refuse your shipment.

- Returns must be made in adequate packaging. We are not responsible if your return is damaged in shipping due to poor packaging.

- Insure your return, we will not be able to refund you if your shipment to us is lost.

- We reserve the right to charge for outbound freight for exchanges.

- If you receive a defective product, we will issue a full refund including shipping costs. The item must be returned unworn and labelled and in good condition.

- If you have a sizing issue with any item, please return the item/s unworn, labelled and in good condition. The buyer is responsible for covering the cost of shipping themselves.

Please note that customers are responsible for return freight charges. We do not pay for return shipping under any circumstance except for damaged or incorrect shipment (see below). The cases we deem qualified for us to pay the return freight we will send you a pre-paid shipping label.

Return address: 

L'école Des Femmes 
1013 S Los Angeles St.

Floor 5 
Los Angeles

CA 90015 

and include a note detailing:

- Order number 
- Style/Size of the exchanges
- Full name 
- Address
- Contact number

Kindly send us also an email confirmation for your return item.

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent to you once your order has been shipped. This confirmation will include the tracking number for your package. 

Orders placed between Monday - Friday before 11am PST will begin processing that day (excluding holidays) and will usually ship within 1-2 business days pending availability and credit verification. 

All orders placed after 11am PST will begin processing the next business day. Orders placed on Friday after 11am PST will begin processing the following Monday. 

We will contact you with a follow-up email if we need additional identification provided for credit verification. 

We do not offer Saturday delivery. 

DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS 

Refunds will only be given in the form of store credit.

If we shipped you a damaged or incorrect garment, please contact our customer service to arrange for an exchange. Please keep the original packaging, do not wear or use the garments and do not remove the tags. 

Once your return is approved, we will send you a pre-paid shipping label and send you a replacement as soon as we receive your return.

Please check back periodically for restocked items. You may also email customer service at contactlecoledesfemmes@gmail.com and provide us with the name or link of the item you're interested in, as well as your size, and we will get back to you.

Please contact contactlecoledesfemmes@gmail.com and we will help you anyway we can, as long as you contact us before the product is shipped.

No, due to hygiene reasons, we do not offer returns or exchanges for bodysuits.

If you damage your item/s after receiving them i.e. break a zipper and need to exchange, we will charge $15.00 to fix the item. 

Visa, Mastercard, American Express, Stripe, PayPal, Amazon Pay & Sezzle. 

 Only in California. 9.5%. 

Your privacy is important to us. Your information is never shared, sold or distributed in any way. We only use the private information you share with us to process your orders and provide you with a better shopping experience. We only contact you in regards to an order you placed or if you requested additional information.  

Unfortunately we are unable to take payments over the phone. 

Although some of our care labels specify otherwise, we recommend dry-cleaning all of our clothing except  t-shirts, denim and 100% cotton items. For the latter, we recommend a cold/mild temperature wash and low dryer temperature.